You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how can you fix a macbook air not booting up

we did try to press the power button and and pressed the caps lock key and it did not light up green

Posted on Jun 5, 2020 9:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2020 10:05 AM

I understand your Mac won't turn on at all. Pressing the Caps Lock key won't illuminate its LED, and from all outward appearances it might as well be dead.


Begin with If your Mac doesn't turn on.


Read and follow each of its steps, including all the links within it, all the way through and including Step 4, which directs you to:


If your Mac starts up to a blank screen


Read and follow each of it steps also, all the way through and including the end, which takes you to:


"If you still need help, please contact Apple Support."

1 reply
Question marked as Top-ranking reply

Jun 5, 2020 10:05 AM in response to Osuehring

I understand your Mac won't turn on at all. Pressing the Caps Lock key won't illuminate its LED, and from all outward appearances it might as well be dead.


Begin with If your Mac doesn't turn on.


Read and follow each of its steps, including all the links within it, all the way through and including Step 4, which directs you to:


If your Mac starts up to a blank screen


Read and follow each of it steps also, all the way through and including the end, which takes you to:


"If you still need help, please contact Apple Support."

how can you fix a macbook air not booting up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.