You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My camera not work at normal zoom 1x but working at zoom 2x

iPhone 7 Plus, iOS 13

Posted on Jun 7, 2020 11:55 AM

Reply
1 reply

Jun 9, 2020 1:11 PM in response to katreen225

Hello katreen225.


Welcome to Apple Support Communities. I understand that your camera isn’t working as expected. I’m happy to help.


If you haven't already, I recommend to make sure that your iPhone is up to date: Update your iPhone, iPad, or iPod touch


If you're still having trouble with the camera opening to a black screen after updating, then you'll want to contact Apple Support for further assistance.


Take care.

My camera not work at normal zoom 1x but working at zoom 2x

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.