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Printer not communicating nor detecting with my MacBook Pro OS 10.15.5.
Set up for use with Mac. Installed HP Smart app on MacBook.
First HP product I've ever had an issue with.
Is it me or HP/Mac interface? Recommendations replace with?
TIA
MacBook Pro 13″, macOS 10.15
Have read urls you were so kind to offer.
I uninstalled (trashed) the HP Smart App, cleared my printer/scanners in system preferences.
Now installed the HP Smart App for Mac, added the HP OfficeJetPro 9015 to printer/scanner preferences.
Opened Documents to print - only recognizing pdf. Everything else if Mac application is not.
However, when I opened a Pages document, selected Print it actually printed.
So, hopefully I'll be good for awhile. Fingers crossed. Thank you.
Have read urls you were so kind to offer.
I uninstalled (trashed) the HP Smart App, cleared my printer/scanners in system preferences.
Now installed the HP Smart App for Mac, added the HP OfficeJetPro 9015 to printer/scanner preferences.
Opened Documents to print - only recognizing pdf. Everything else if Mac application is not.
However, when I opened a Pages document, selected Print it actually printed.
So, hopefully I'll be good for awhile. Fingers crossed. Thank you.
Hello,
HP OfficeJet Pro 9010 All-in-One is mentioned in the following article:
About AirPrint - Apple Support
It is an AirPrint printer, and should thus be compatible with macOS 10.15 Catalina.
How is your printer connected (Wi-Fi via a router, Wi-Fi Direct, Ethernet, or USB)?
You may want to take a look at the article If you can't print from your Mac or iOS device - Apple Support . If necessary, check setup details in the http://h10032.www1.hp.com/ctg/Manual/c06220009 manual.
Yes, it should be compatible but so far no luck.
It is Wi-Fi Direct connected though out of desperation have tried USB as well.
Thank you for the urls. I will read those today, reply after I do.
As an FYI it is working with a MacBook Air OS 10.5.4 using Microsoft Office.
Good to hear that it is working.
Kind regards,
Jan
HP OfficeJet Pro 9010 Series Printer
