How can I transfer from Apple ID to Apple cash?
How can I transfer from Apple ID to Apple cash ?
[Re-Titled by Moderator]
iPhone XS, iOS 13
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contact iTunes Support to see if they can/will do that for you. See the Apple Support articles below for contact information.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.