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shut down sudden

My laptop MACBOOK AIR suddenly shuts down


Posted on Jun 12, 2020 10:11 AM

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Question marked as Top-ranking reply

Posted on Jun 12, 2020 11:05 AM

suhail197 Said:

"shut down sudden: My laptop MACBOOK AIR suddenly shuts down"

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Please Clarify:

  • Is it charging?
  • Did you install an update?
  • Have you had battery issues?
  • Has this Mac been serviced recently?
  • What were you working on when this happened?
2 replies

Jun 12, 2020 10:49 AM in response to suhail197

Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Include your hardware information and installed version of macOS. Try to write clearly. Think about what you want to say before you write it down, then re-read it to see if it makes sense.


FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


These forums only provide help with Apple products. Thank you for your understanding and support.



shut down sudden

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