You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Movies Not Showing up in the Samsung Apple TV App

We have the Apple TV App on our new Samsung TV, however it's only loaded a fraction of the movies and TV shows we own. How can I get them all on here so we can watch the things we've purchased.

Posted on Jun 12, 2020 8:24 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2020 2:40 AM

You would find your purchases from the iTunes Store in the Library of the Apple TV app.

Purchases from other content providers would not be acknowledged in the Apple TV app.

Home Sharing content would not be acknowledged in the Apple TV app on third party streaming devices.

If you are missing iTunes Store purchases on the matching Apple ID account, then look up the Order IDs and purchase dates in the purchase history, and contact the iTunes Store staff.

1 reply
Question marked as Top-ranking reply

Jun 13, 2020 2:40 AM in response to WozzaMH

You would find your purchases from the iTunes Store in the Library of the Apple TV app.

Purchases from other content providers would not be acknowledged in the Apple TV app.

Home Sharing content would not be acknowledged in the Apple TV app on third party streaming devices.

If you are missing iTunes Store purchases on the matching Apple ID account, then look up the Order IDs and purchase dates in the purchase history, and contact the iTunes Store staff.

Movies Not Showing up in the Samsung Apple TV App

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.