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Refund

I got charged immediately for an apps subscription even though there was a 7 day free trial as stated by the app. Now apple won’t give me a refund, what should i do?

iPhone 7, iOS 11

Posted on Jun 13, 2020 5:32 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2020 5:35 AM

Hey there!


Apple reserves the right to reject your request for refund, however you may be interested in reading the steps over at Request a refund for apps or content that you bought from Apple – Apple Support for how to formally request a refund for accidental purchases.


Alternatively, you could contact the App Developer directly and they may be able to issue a refund.


To ensure this doesn't happen in future, I suggest you read See or cancel your subscriptions – Apple Support.


Best of luck!

1 reply
Question marked as Top-ranking reply

Jun 13, 2020 5:35 AM in response to M2splashy

Hey there!


Apple reserves the right to reject your request for refund, however you may be interested in reading the steps over at Request a refund for apps or content that you bought from Apple – Apple Support for how to formally request a refund for accidental purchases.


Alternatively, you could contact the App Developer directly and they may be able to issue a refund.


To ensure this doesn't happen in future, I suggest you read See or cancel your subscriptions – Apple Support.


Best of luck!

Refund

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