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bosaif929 Author

Level 1

4 points

They ask about my old account ID

Hi,

i want to update Apps but it’s does not allow me, they ask about my old ID account! . I forgot it !!

i need help and support

Posted on Jun 13, 2020 7:23 AM

Top-ranking reply

donv_the_ghost

Level 9

50,942 points

Posted on Jun 13, 2020 7:27 AM

This probably is your problem. See What to do when the Mac App Store shows a different Apple ID for software updates https://www.macworld.com/article/3267709/mac-app-store-apple-id.html. This document refers to a prior owner, but is also applies to cases where a current owner's old Apple ID is the problem.

Basically, If an app is purchased/downloaded using one Apple ID, then you can't update it with another Apple ID. The app is inextricably linked to the first Apple ID. You'll have to delete it and repurchase/download it again with the second Apple ID.

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They ask about my old account ID

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