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Andere87 Author

Level 1

4 points

I was charged a subscription fee for an app that I didn't want

Hi

I was charged a subscription fee for an app that I didn't want. Please can this be refunded?

The app is Elevate.

Many Thanks

Emma

[Re-Titled by Moderator]

iPhone 6, iOS 10

Posted on Jun 15, 2020 3:14 AM

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Top-ranking reply

Level 7

23,257 points

Posted on Jun 15, 2020 5:27 AM

You are not speaking to Apple, this is a user to user community.

We are unable to help with refunds, account issues or purchases

Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support

Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support

Or Contact Apple Support - Contact - Official Apple Support

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Similar questions

1 reply

Top-ranking reply

Level 7

23,257 points

Jun 15, 2020 5:27 AM in response to Andere87

You are not speaking to Apple, this is a user to user community.

We are unable to help with refunds, account issues or purchases

Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support

Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support

Or Contact Apple Support - Contact - Official Apple Support

Reply

I was charged a subscription fee for an app that I didn't want

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