You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Pencil

I bought a new IPad air this last sunday 14 of June, and today monday 15 of june, mine girlfriend bought an brand new 1ste generation pencil for the iPad, we were genting excited and wanna try the pencil, but unfortunately the pencil didn’t want to connect, after charging up the iPad doesn’t seem the pencil on the bluetooth, not even when the Bluetooth has been restart and restart the iPad.

We tried everything and even checked on the website, and it should be easy to connect the pencil. But it isn’t the case.

So that’s why I ask you guys about these. Can you please give us the answer what we are doing wrong.

Kindly regards

Ayusjoerd

Posted on Jun 15, 2020 1:50 PM

Top-ranking reply

jimfrombridgeton

Level 5

4,434 points

Posted on Jun 15, 2020 2:26 PM

See if this Apple document will help

Use Apple Pencil with your iPad or iPad Pro

https://support.apple.com/en-us/HT205236

View in context

Pencil

Similar questions