Received an iPad from someone
My sister is deceased and I received her mini iPad. How get rid of her information and make it mine?
iPad mini, iOS 12
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My sister is deceased and I received her mini iPad. How get rid of her information and make it mine?
iPad mini, iOS 12
You need to know her AppleID and password to completely erase its content. Then you can use this procedure (to have it ready for a new user):--> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
If you don't know her credentials, only Apple can unlock that device. See how here:--> How to request access to a deceased family member's Apple accounts
Regards
Giulio
You need to know her AppleID and password to completely erase its content. Then you can use this procedure (to have it ready for a new user):--> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
If you don't know her credentials, only Apple can unlock that device. See how here:--> How to request access to a deceased family member's Apple accounts
Regards
Giulio
Assuming that you are able to access the iPad, this procedure should be followed to properly prepare the iPad for reuse:
What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support
You’ll need the currently associated AppleID. If unknown, as close relative of your late sister, you may have adequate knowledge be able to recover her AppleID and passcode from here:
To recover your sisters credentials, you’ll need access to one of the following:
Unless the AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of an AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of an AppleID password:
https://support.apple.com/en-us/HT201487
When your recover your sister’s credentials, you would be well advised to log-in to the AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Received an iPad from someone