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User profile for user: MissBaker1
MissBaker1 Author
User level: Level 1
4 points

Mac Os Catalina and WeChat Problem

After installing Catalina, I am no longer able to download images or voice messages in WeChat for Mac. I also can not send files, images...

It shows that it's sending but spins and times out. The error message "Unable to Send" appears.

Images sent to me are able to be seen as placeholders but not opened on the MacBook.


Also, the synching of messages on my phone and MacBook is not consistent.


This is HUGE problem as we use WeChat for work and I need to send and receive files.

🙏

Posted on Jun 18, 2020 7:20 PM

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User profile for user: raina_b22
raina_b22
User level: Community Specialist

Jun 23, 2020 9:27 AM in response to MissBaker1

Hi MissBaker1,


Thanks for your post! I understand certain aspects of WeChat are not working after updating macOS Catalina.


If you haven't already, check for WeChat updates. Refer here:


If an app won't run or install on your Mac after you upgrade macOS


I would also suggest reaching out to WeChat to see if there are any issues they are experiencing:


WeChat - Contact Us


Let us know what you find out!


Take care!

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Mac Os Catalina and WeChat Problem

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