You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Smart Keyboard not working for iPad Pro 2018

At some point of using my iPad Pro 2018, the arrow keys of the smart keyboard do not function the way they should, i.e. I've observed this in using MS Excel. It jumps from one command to another and NOT from one cell to another. Why is this happening and what can I do about it? I have not made any changes nor do I frequently remove the iPad physically from the smart keyboard.

iPad Pro, iPadOS 13

Posted on Jun 19, 2020 8:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2020 8:32 AM

Go to these settings and see if something is messed up with arrow keys


Setting >Accessibility > Keyboards > full Keyboard Access > commands


Also try the forum devoted entire to that MS app


https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-mso_imobile



2 replies

Smart Keyboard not working for iPad Pro 2018

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.