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Account Email

I need to reset the email account I have on file for password recovery and what not. How do I do so?

iPhone 7, iOS 12

Posted on Jun 19, 2020 9:34 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2020 10:24 AM

Are you talking about recover under two-factor authentication? It sounds like your are. See Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915.  Note that Apple is supposed to send "an email with a confirmation of your [recovery] request and the date and time of when you can expect to regain access. … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions in the above link to immediately regain access to your Apple ID."


Did you receive the email yet? If not, you'll just have to be patient. And, see: If you didn't receive your verification or reset email https://support.apple.com/en-us/HT201455, “Not sure where that email was sent? Here are some tips to help you find it.”



2 replies
Question marked as Top-ranking reply

Jun 19, 2020 10:24 AM in response to JClark2015

Are you talking about recover under two-factor authentication? It sounds like your are. See Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915.  Note that Apple is supposed to send "an email with a confirmation of your [recovery] request and the date and time of when you can expect to regain access. … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions in the above link to immediately regain access to your Apple ID."


Did you receive the email yet? If not, you'll just have to be patient. And, see: If you didn't receive your verification or reset email https://support.apple.com/en-us/HT201455, “Not sure where that email was sent? Here are some tips to help you find it.”



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