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Can't sign out of Apple ID as it is deleted. (Verification Failed - Cannot find this person.)

Hello, I have a problem regarding my Apple ID/ icloud. A while ago I got a scam email saying I spent $100 in the Apple store and my Dad was very mad at me and he convinced me it was real. Believing him, I signed in (with my Apple ID) on the website and it looked very similar to the official apple.id website. I then soon realized it was a scam as they asked for my social security number. Me being scared, I deleted my Apple ID online and never signed out of it on my iphone 6s. I know the password, have the IMEI number and I have my new Apple ID account linked to my App store but NOT my icloud, etc. I was wondering is there anyway I can sign out of my deleted old apple ID and sign it with my new one for my i cloud as when I put in my password it says verification failed - cannot find this person. Thank you, M.Lyra.

Posted on Jun 22, 2020 6:25 AM

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Posted on Jun 22, 2020 9:31 AM

M_Lyra wrote:

So pretty much my phone is locked forever now? I have my serial number aswell... Is there no way Apple can help me sign out?

Yes. Several past posters here also neglected to pay attention to the instructions when requesting their AppleID be deleted and they reported that indeed, once the AppleID is deleted, there is nothing anyone can do about devices still signed into the AppleID. Apple cannot restore the AppleID to enable you to sign out once the AppleID is deleted.


Those instructions are there for a reason - failing to follow them will leave you with a useless device.

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Question marked as Top-ranking reply

Jun 22, 2020 9:31 AM in response to M_Lyra

M_Lyra wrote:

So pretty much my phone is locked forever now? I have my serial number aswell... Is there no way Apple can help me sign out?

Yes. Several past posters here also neglected to pay attention to the instructions when requesting their AppleID be deleted and they reported that indeed, once the AppleID is deleted, there is nothing anyone can do about devices still signed into the AppleID. Apple cannot restore the AppleID to enable you to sign out once the AppleID is deleted.


Those instructions are there for a reason - failing to follow them will leave you with a useless device.

Jun 22, 2020 6:30 AM in response to M_Lyra

How to Delete your Apple ID Account https://support.apple.com/en-us/HT208504 


"Make sure that you sign out of all your devices to avoid issues with apps that use your Apple ID account or iCloud. After your account is deleted, you can't sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted.

 

Basically, you may not be able to fix problems occurring after deletion if you did not follow the rule. And, if this is your problem, then I think you are seeing an "unfiixable." But, you could try using: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201351. Your iCloud content can't be recovered.

Jun 22, 2020 9:18 AM in response to M_Lyra

if you are the original owner, contact Apple. Apple may be able to remove the Activation Lock if provided the required paperwork. Since you deleted the ID, they may not be able to sign you out Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)


Genius Bar Reservation and Apple Support Options - Apple.    


or contact Apple ID Support. 


 Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.

Jun 22, 2020 9:41 AM in response to M_Lyra

Yes, it probably is locked forever. But, are you seeing activation lock? The conditions you mentioned earlier could be consistent with activation lock, and you just mentioned "lock forever. Anyway, see Turn off Activation Lock https://support.apple.com/en-us/HT201441. I don't imagine you are the original owner of the phone so I'll skip the part about the original owner.

 

Since you acquired your device second hand, you usually will need to obtain the needed password from the person that last set your device up. If you can’t obtain it, in the rare case your device came activation locked from an authorized Apple seller, then contact Apple Support and present your original purchase receipt for your device with the device’s serial number on it. You’ll need a photo ID too. If you can do neither, then the device is useless to you.

 

You can use the suggested support options below if you have the needed receipt. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific andregion-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

Can't sign out of Apple ID as it is deleted. (Verification Failed - Cannot find this person.)

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