My account
My account is disabled. I can’t put my card on file. What can I do to get this unlocked ???
iPhone XR, iOS 13
Question marked as
Top-ranking reply
If you are locked out of your Apple ID account you can go to https://iforgot.apple.com
This will provide you with the recovery steps you put in place for this situation.
Here are some support articles that should help:
If you forgot your Apple ID password - Apple Support
If you forgot the answers to your Apple ID security questions - Apple Support
If your Apple ID has been locked or disabled – Apple Support
