"Could not sign in to iMessage"

Question

Level 1

4 points

"Could not sign in to iMessage"

Hi there,

I recently changed my Apple ID password and was logged out of iMessage on my mac after changing my password on my iPhone.

Now, when entering the correct username and password on iMessage on my Mac, I'm given this error message.

I know that the password is correct because I literally just used it to login with my Apple ID to this forum, and yet I'm being thrown this error. The email is correct as is the password. Not sure how to rectify this. Any help is appreciated.

Posted on Jun 22, 2020 10:08 AM

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Answer 1

Jun 22, 2020 10:10 AM in response to Zfiscr

See If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422.

Use these support options if you need more help.

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Apple ID Support https://support.apple.com/apple-id

Apple Support Twitter https://twitter.com/AppleSupport

Apple ID account security for country-specific and region-specific help

https://support.apple.com/en-us/HT204169

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Answer 2

Eric Root

Level 10

684,525 points

Jun 22, 2020 10:15 AM in response to Zfiscr

See if anything here helps.

Messages – Can’t log in.

Messages – Can’t log in 2.

Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac.

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"Could not sign in to iMessage"

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