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cherston Author

Level 1

4 points

Sons IPad screen

My son accidentally cracked his screen on his iPad. I do have Apple care for it. He needs it fixed to communicate with. Is there any way that I can get any information on it

iPad Air, iPadOS 13

Posted on Jun 24, 2020 5:58 PM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Jun 24, 2020 6:24 PM

If he was syncing data with iCloud, that data should remain in iCloud until the iPad is repaired. If he was doing backups, they should contain the rest of his data. If you can't access the iPad, you can't start a new backup.

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Sons IPad screen

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