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I purchased a watch that says Activation lock what can I do?

I purchased an Apple watch 5 from Mercari and it says Activation Lock. Is there anything I can do or am i out 300.00?


Apple Watch, watchOS 4

Posted on Jun 25, 2020 11:52 AM

Reply
1 reply

Jun 25, 2020 11:57 AM in response to rg7438

 

Is Mercari an authorized Apple Seller? See Turn off Activation Lock https://support.apple.com/en-us/HT201441and

 

About Activation Lock on your Apple Watch https://support.apple.com/en-us/HT205009

If you can't turn the activation lock off using the instructions given in the link and want to make it functional, you'll need to contact Apple support and have your purchase receipt for the watch from an authorized Apple seller with its serial number on it. See the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help  https://getsupport.apple.com/. Go through the options to find the best support option.

 

I purchased a watch that says Activation lock what can I do?

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