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Unable to view subscriptions

I’m unable to view subscriptions on my iPhone xr, I have tried using wifi, data and turned my phone on and off again, every time I try it says “cannot connect”. How can I fix this?

Thanks

iPhone XR, iOS 13

Posted on Jun 26, 2020 11:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2020 11:51 AM

See If you can't connect to the App Store, iTunes Store, or other Apple services https://support.apple.com/en-us/HT201400. There have been quite a few Apple server connection problems lately. Among other things, in the above document, see Check Apple’s System Status page. You can check there to see if the needed server is available when you need to use one. 

3 replies
Question marked as Top-ranking reply

Jun 26, 2020 11:51 AM in response to CookieMonster1324

See If you can't connect to the App Store, iTunes Store, or other Apple services https://support.apple.com/en-us/HT201400. There have been quite a few Apple server connection problems lately. Among other things, in the above document, see Check Apple’s System Status page. You can check there to see if the needed server is available when you need to use one. 

Jun 26, 2020 12:13 PM in response to CookieMonster1324

Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

Unable to view subscriptions

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