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Kernel panic

I get a kernel panic on my Mac several times per day. My MacBook Air randomly freezes and restarts even when I just write something in Word. Before freezing, kernel_task takes a very high CPU, about 90% (as shown in the Activity Monitor). When it restarts, there is a notification "Your computer was restarted because of a problem". It is fully updated, currently on Catalina 10.15.5.


What is causing the issue? Please help, the laptop is only half a year old! Should I return it on warranty or is it a problem I can easily tackle?


This is the Problem Report:



MacBook Air 13″, macOS 10.15

Posted on Jun 30, 2020 1:07 PM

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Question marked as Top-ranking reply

Posted on Jun 30, 2020 1:49 PM

First, try all the applicable suggestions in If your Mac restarted because of a problem - Apple Support. For example, "Check RAM and third-party hardware" does not apply to your MBA because they are not user-replaceable components, but you should disconnect any external hardware in an attempt to eliminate those potential causes.


Should I return it on warranty ...


If it continues to occur, yes. Start here: https://getsupport.apple.com

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1 reply
Question marked as Top-ranking reply

Jun 30, 2020 1:49 PM in response to hihaveagreatday

First, try all the applicable suggestions in If your Mac restarted because of a problem - Apple Support. For example, "Check RAM and third-party hardware" does not apply to your MBA because they are not user-replaceable components, but you should disconnect any external hardware in an attempt to eliminate those potential causes.


Should I return it on warranty ...


If it continues to occur, yes. Start here: https://getsupport.apple.com

Kernel panic

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