Using phone as Apple remote

Question

Level 1

8 points

Using phone as Apple remote

Hi all,

I lost my Apple remote. I tried to follow the process of using my phone, but it says I need to enter the code on my Apple TV on my phone in order to connect.

When I try this, I get a code on my phone to enter on my Apple TV instead of the other way around. But I can’t enter it without a remote.

any suggestions?

thanks,

iPhone 8

Posted on Jul 2, 2020 3:47 AM

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Answer 1

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,992 points

Jul 2, 2020 4:15 AM in response to jasna

For the Apple TV (2nd or 3rd generation), your options are:

buy a replacement Apple Remote (aluminum);
temporarily borrow an Apple Remote (aluminum) to help set up the Apple TV Remote app;
restore the Apple TV and connect a wireless keyboard to help set up the app;
restore the Apple TV and connect the CiderTV Mac app to help set up the app.

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Answer 2

apfelkopf

Level 5

7,268 points

Jul 2, 2020 3:57 AM in response to jasna

If this is an older generation Apple TV then you will need a remote to use it and you won't be able to use your phone as a remote unless you had it setup previously, when you still had the physical remote.

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Answer 3

jasna Author

Level 1

8 points

Jul 2, 2020 4:05 AM in response to apfelkopf

Yeah, it’s Gen 2. Ok thanks.

i thought it would work since my phone recognized my Apple TV.

Thanks for the reply!

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