Portrait not working on iPhone 7 plus

Hi PrinceLufupa,

Thanks for getting back to us with those details. Were you able to try the steps we suggested? Are other camera modes working as expected?

If so and you're still having trouble using Portrait mode, we'd suggest that you use the following steps to reinstall iOS to your device. First, make sure you have a recent backup: How to back up your iPhone, iPad, and iPod touch

Next, use the steps titled "Put your device in recovery mode and set it up again" in the following resource. These steps will erase the iOS currently installed and replace it with a new copy. Please be sure to closely follow step four and choose to "Update" in order to prevent data loss: If you can't update or restore your iPhone, iPad, or iPod touch

Let us know the results.

Take Care.

Hi PrinceLufupa,

Thanks for reaching out in Apple Support Communities. We understand that after updating your iPhone to iOS 13.5.1 you're unable to use Portrait mode. We know what a great feature this is to use; we'd like to help. We'd suggest starting with these steps:

• Close the Camera app: How to force an app to close on your iPhone, iPad, or iPod touch
• Restart your iPhone
• Test Portrait mode in the Camera app again.

If the behavior continues, please provide these details:

What happens when you try to use Portrait mode? Do you see an error or is the screen black?

Are you able to use the other camera modes without issue? Use camera modes on your iPhone, iPad, and iPod touch

Best Regards.