back up missing

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dionmccabe Author

Level 1

8 points

back up missing

my iPhone backup is missing from my iCloud I can only locate my iPad backup

iPhone 6s, iOS 13

Posted on Jul 8, 2020 7:34 AM

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Answer 1

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zinacef

Level 10

88,486 points

Jul 8, 2020 4:06 PM in response to dionmccabe

Are you certain you backed it up by plugging it in and connecting to WiFi?

Locate backups of your iPhone, iPad, and iPod touch - Apple Support

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Answer 2

dionmccabe Author

Level 1

8 points

Jul 13, 2020 6:48 AM in response to zinacef

I have had a back up for the last 13 years always one said “My iphone” and the “My ipad”. My iphone crashed and i restored it and when I went to back it up only the “my ipad” option was there. Is there anyway of retrieving the “my iphone“ back up from icloud or is it gone forever?

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back up missing

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