Phone volume

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S2036 Author

Level 1

4 points

Phone volume

I have a new iPhone 11. When I make or receive a phone call I cannot hear the other person unless it’s on speaker mode. What do I need to do to fix this?

iPhone 11, iOS 13

Posted on Jul 8, 2020 12:44 PM

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Answer 1

Jul 9, 2020 8:21 AM in response to S2036

More and more users are reporting this problem on different iPhone models. I believe I have tried all of the suggestions that have been made in the responses to these low volume reports. I have to use the speaker to hear most phone conversations. I have reported this issue on the Apple feedback page. It would be helpful if you reported the problem there as well.

iPhone 8 v 13.5.1

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Answer 2

Jul 8, 2020 12:53 PM in response to S2036

Hi S2036,

here’s an apple support document that may help you: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support.

Hope it helps.

Charles

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Phone volume

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