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I got a new phone because my old one broke and I’m trying to sign in my Apple ID and it keeps trying to send me a verification code on my old phone and I can’t see anything on my old phone because my screen is cracked

Please help

iPhone 11, iOS 13

Posted on Jul 9, 2020 9:00 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2020 7:46 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

3 replies

I got a new phone because my old one broke and I’m trying to sign in my Apple ID and it keeps trying to send me a verification code on my old phone and I can’t see anything on my old phone because my screen is cracked

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