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my mac cannot connect to the software update center. what is wrong?

my mac cannot connect to the software update center. what is wrong?

MacBook Pro 13″, macOS 10.14

Posted on Jul 11, 2020 1:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 15, 2020 9:14 AM

Hello papposkonstantinos,


Thanks for visiting Apple Support Communities,


We understand that you are unable to download the latest software update on your Mac. The next best step is to attempt to download the update after entering safe mode. This should help, and the following guide provides instructions on how to do so:


Use safe mode to isolate issues with your Mac


Best regards.


Cheers.

2 replies
Question marked as Top-ranking reply

Jul 15, 2020 9:14 AM in response to papposkonstantinos

Hello papposkonstantinos,


Thanks for visiting Apple Support Communities,


We understand that you are unable to download the latest software update on your Mac. The next best step is to attempt to download the update after entering safe mode. This should help, and the following guide provides instructions on how to do so:


Use safe mode to isolate issues with your Mac


Best regards.


Cheers.

Jul 15, 2020 9:42 AM in response to papposkonstantinos

Sometimes the URL of the Apple Software Update Server is replaced with a private one used inside a company, or one in the back room of an Apple Service Center if your Mac has recently been serviced.


If that is the case, moving the file to the desktop named:

com.apple.SofwareUpdate.plist


from the folder


/Library/Preferences


and restarting ...

sometimes sets it back to the default Apple Server.


my mac cannot connect to the software update center. what is wrong?

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