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wifi disabled problem

my wifi connection is off and does not let me turn it on. I can only switch it to airplane mode. My internet connection is working and a reset did not work. How can it be fixed?

iPad Air 2, iPadOS 13

Posted on Jul 15, 2020 1:56 PM

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Posted on Jul 15, 2020 6:55 PM

Hello,

Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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