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Apple Watch 1 Updated but still Watch App show Update

Hello,

I updated my Apple Watch 1. It updated to 5.3.8. Now that i pairing my watch it say a screen pops up saying "Update your apple watch. To finish pairing your apple watch must be running the latest the latest version of watchos. " When I touch update now, it goes to page which checks for software update. After checking for software update it says "watchos 5.3.8, your watch is up to date." If i try to cancel to back to previous page a box pops up with a message "Exit Update? This will unpair your Apple Watch and rest it to factory settings" Giving me an Option to "Exit and Rest Watch" or Continue Update. Meanwhile, my watch is just showing small apple logo with circular globe with sides having heading of 42mm Aluminium Case Design by Apple Inc California. Its been stuck on this as since. It have attached snaps. Please help me out.


Apple Watch

Posted on Jul 18, 2020 4:10 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2020 1:21 PM

This is a known problem ios13 doesn't seem to like watches with watchos5 or below,here are some proven solutions from other forum members.


Quote;

Apple watch 2;

I found a friend, who was on iOS 12 and used his iPhone to pair. Before pairing it asked to upgrade the watch OS (iOS 13 didn't offer this option). After I upgraded the watchos I unpaired the watch from the ios12 phone and then was able to pair it with any iPhone running iOS 13.


Quote;

1st gen apple watch;

pairing was successful on the following device (with associated OS)

to pair via bluetooth I used an iphone 7 with iOS 12, after pairing immediately accepted the watchOS update to version 4.3.2 after everything was successfully equipped with the last update, unpaired the iPhone and the Apple Watch a reset (factory settings) all this took some time but afterwards pairing on an iPhone XR with iOS13 g was a piece of cake.


Quote;

May 9, 2020 4:58 AM in response to Hashimsabbah

Just did this with a series1. I had to pair with the original phone and update the firmware for me to pair correctly. All I did was ask to pair and the update happened on an iPhone 6.


Quote;

nickfit888

Jul 5, 2020 5:23 AM in response to fieryjack

So the “pairing with an old iPhone on iOS 12” trick actually worked for me. I got a brand new series 3 Apple Watch via a warranty replacement from Apple. I could not pair the watch to my iPhone X due to the 5.3.7 update issue. Originally it allowed me to update to 5.3.7 but it was stuck after that.



Based on the advice from “fieryjack” I took an old iPhone 6 (iOS 12.4.7) and was able to pair my Apple Watch. Once it was paired (watch was fully set up and synced to the iPhone 6) I tried to update the Watch OS but it said I needed up update the iOS in order to do so. I unpaired the watch from the iPhone 6 and paired it with my iPhone X (running iOS 13.5.1). Not sure if this additional step helped but I chose the manual pair option and this time the watch gave the option to update to 6.2.6! Once it started updating i turned off the Bluetooth on my iPhone so that it would update faster using the wifi network (assuming you are connected to a fast wifi network). I think it took between 2-3 hours to download the update and after that i was able to restore my watch using a previous back up.


Thanks again fieryjack for the tip!



Find a phone with ios12 on it if you can and pair your watch to it,it will ask you to update the watch select yes,after it has updated unpair the watch from the ios12 phone and then pair it with your ios13 phone.

Now you can update to watchos6.

Alternatively contact apple store and see if they will update the watch through the data/diagnostic port.

6 replies
Question marked as Top-ranking reply

Jul 19, 2020 1:21 PM in response to iqbaljhr

This is a known problem ios13 doesn't seem to like watches with watchos5 or below,here are some proven solutions from other forum members.


Quote;

Apple watch 2;

I found a friend, who was on iOS 12 and used his iPhone to pair. Before pairing it asked to upgrade the watch OS (iOS 13 didn't offer this option). After I upgraded the watchos I unpaired the watch from the ios12 phone and then was able to pair it with any iPhone running iOS 13.


Quote;

1st gen apple watch;

pairing was successful on the following device (with associated OS)

to pair via bluetooth I used an iphone 7 with iOS 12, after pairing immediately accepted the watchOS update to version 4.3.2 after everything was successfully equipped with the last update, unpaired the iPhone and the Apple Watch a reset (factory settings) all this took some time but afterwards pairing on an iPhone XR with iOS13 g was a piece of cake.


Quote;

May 9, 2020 4:58 AM in response to Hashimsabbah

Just did this with a series1. I had to pair with the original phone and update the firmware for me to pair correctly. All I did was ask to pair and the update happened on an iPhone 6.


Quote;

nickfit888

Jul 5, 2020 5:23 AM in response to fieryjack

So the “pairing with an old iPhone on iOS 12” trick actually worked for me. I got a brand new series 3 Apple Watch via a warranty replacement from Apple. I could not pair the watch to my iPhone X due to the 5.3.7 update issue. Originally it allowed me to update to 5.3.7 but it was stuck after that.



Based on the advice from “fieryjack” I took an old iPhone 6 (iOS 12.4.7) and was able to pair my Apple Watch. Once it was paired (watch was fully set up and synced to the iPhone 6) I tried to update the Watch OS but it said I needed up update the iOS in order to do so. I unpaired the watch from the iPhone 6 and paired it with my iPhone X (running iOS 13.5.1). Not sure if this additional step helped but I chose the manual pair option and this time the watch gave the option to update to 6.2.6! Once it started updating i turned off the Bluetooth on my iPhone so that it would update faster using the wifi network (assuming you are connected to a fast wifi network). I think it took between 2-3 hours to download the update and after that i was able to restore my watch using a previous back up.


Thanks again fieryjack for the tip!



Find a phone with ios12 on it if you can and pair your watch to it,it will ask you to update the watch select yes,after it has updated unpair the watch from the ios12 phone and then pair it with your ios13 phone.

Now you can update to watchos6.

Alternatively contact apple store and see if they will update the watch through the data/diagnostic port.

Apple Watch 1 Updated but still Watch App show Update

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