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Level 1

4 points

ipad pro stuck on plug into computer logo

I tried to upgrade my ipad pro and also to restore it to no avail. it is stuck on the plug into computer logo, and I cannot boot ipad?

iPad Pro 11-inch Wi-Fi

Posted on Jul 18, 2020 4:39 PM

Top-ranking reply

Community+ 2024

Level 10

289,882 points

Posted on Jul 18, 2020 4:45 PM

If iPad isn’t responding, do one of the following:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

If your iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

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