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why does my mac photo program freeze every time I try to edit a RAW image?

why does my mac photo program freeze every time I try to edit a RAW image?


Windows, Windows 6

Posted on Jul 18, 2020 6:03 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2020 10:48 PM

I’m sorry to hear you’re experiencing this! I didn’t see your configuration so I’m including links to the last two macOS and iOS versions. By any chance is your camera listed in one of these articles?


Digital camera RAW formats supported by iOS 13, iPadOS 13, and macOS Catalina

https://support.apple.com/en-us/HT210191


Digital camera RAW formats supported by iOS 12 and macOS Mojave

https://support.apple.com/en-us/HT208967


For basic troubleshooting checkout Get help with the Photos app on your Mac https://support.apple.com/en-us/HT205966.


If the issue persists I recommend contacting Apple Support by visiting https://getsupport.apple.com/. Click Mac, Mac apps, then Photos.

3 replies
Question marked as Top-ranking reply

Jul 18, 2020 10:48 PM in response to stephenfromcedarhurst

I’m sorry to hear you’re experiencing this! I didn’t see your configuration so I’m including links to the last two macOS and iOS versions. By any chance is your camera listed in one of these articles?


Digital camera RAW formats supported by iOS 13, iPadOS 13, and macOS Catalina

https://support.apple.com/en-us/HT210191


Digital camera RAW formats supported by iOS 12 and macOS Mojave

https://support.apple.com/en-us/HT208967


For basic troubleshooting checkout Get help with the Photos app on your Mac https://support.apple.com/en-us/HT205966.


If the issue persists I recommend contacting Apple Support by visiting https://getsupport.apple.com/. Click Mac, Mac apps, then Photos.

why does my mac photo program freeze every time I try to edit a RAW image?

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