You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

EXTRA CHARGED EVERY MONTH

Hello, every month i m charged from apple with 2 bills. I have just an account,and i dont know from where are the other costs. The 2 bills from this month are BILL 0800894847 AND BILL 0800894847 ONE OF 35 lei and the other 12.99 lei ..can you explain why?

iPhone 11, iOS 13

Posted on Jul 19, 2020 12:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2020 1:08 PM

This is primarily a user-to-user support forum; other Apple users like you.

The following may help: See or cancel your subscriptions - Apple Support


If not, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 19, 2020 1:08 PM in response to raluca277

This is primarily a user-to-user support forum; other Apple users like you.

The following may help: See or cancel your subscriptions - Apple Support


If not, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support


Jul 19, 2020 1:08 PM in response to raluca277

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

EXTRA CHARGED EVERY MONTH

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.