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Messages not going through groups with android phones

Hi,


I can’t send texts to a group if it has people using iPhones and android numbers in the mix. I can send messages separately to other iPhone numbers separately and android numbers separately but not in a group.


my message settings are the same as my husband who also has an iPhone and can send it to a group

iPhone X, iOS 13

Posted on Jul 23, 2020 5:06 PM

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Question marked as Top-ranking reply

Posted on Jul 27, 2020 4:56 PM

I have group messages and mms turned on..it still doesn’t go

3 replies

Jul 27, 2020 2:17 PM in response to sathvika194

Hello, sathvika194.


Welcome to Apple Support Communities.


Reading your post, it's understood that you're unable to group text with both Android and iPhone users in the same conversation. We'd be glad to help. You'll need to make sure that Group Messaging is turned on and supported by your carrier. Go to Settings > Messages > Group Messaging to turn this on: Send a group text message on your iPhone, iPad, or iPod touch


"If you don’t see an option to turn on MMS Messaging or Group Messaging, contact your carrier to see if your plan supports Group MMS Messaging".


Cheers!


Jul 28, 2020 7:19 AM in response to sathvika194

Hello, sathvika194.


Thanks for getting back to us here in Communities and checking those settings. Try some of the steps found in this article when you can't send messages: If you can't send or receive messages on your iPhone, iPad, or iPod touch


Have you tried creating a new group conversation with different contacts?


Are you able to use group iMessage (iPhone users only) with no issues?


If this is strictly dealing with group SMS, contact your carrier. SMS is a carrier feature.


Best regards.

Messages not going through groups with android phones

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