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Level 1

19 points

how to implement the warranty in Italy for an item purchased in the US?

i purchased a Macbook Pro 16¨ in the US in January 2020. Today (July 2020) the Macbook Pro no longer turns on. I am in Italy -- how do I contact repairs under the international warranty? I have the original purchase receipt...

thank you

Posted on Jul 24, 2020 7:36 AM

Top-ranking reply

Phil0124

Level 10

208,333 points

Posted on Jul 24, 2020 7:44 AM

You'll need to go through Apple Italy to set up a repair at a store if one is open, or send it in for service.

See here: mac Riparazione - Supporto Apple ufficiale

Avvia una richiesta di assistenza - Start a Repair Request.

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how to implement the warranty in Italy for an item purchased in the US?

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