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how do i reset an ipad that was one of my children's who changed the passcode I cant get it unlocked?

I need to reset the password to my locked ipads. I have two of them. I do not have the cord to hook them up to my mac and my HP chromebook will not allow me to reset because I can't use itunes. Please help.

Posted on Jul 25, 2020 12:21 PM

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2 replies

Jul 25, 2020 1:00 PM in response to Sasha_2007

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

how do i reset an ipad that was one of my children's who changed the passcode I cant get it unlocked?

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