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Quick Start for new iPhone 11

Transferring data onto new phone but has go stuck on “preparing to transfer”. I exited transfer on old phone but the new phone has stalled. Any ways to fix thins problem would be greatly appreciated!!

iPhone 11, iOS 13

Posted on Jul 28, 2020 7:40 AM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Jul 28, 2020 8:17 AM

Transfer content from an iPhone, iPad, or iPod touch to a new device.

Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch.

Set up your iPhone, iPad, or iPod touch - Apple Support

Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

Reset Device.

If necessary

Hard reset.

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

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Quick Start for new iPhone 11

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