You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just purchased a first generation Apple Pencil TODAY and I’ve been using it,and charging in but, all of the sudden when I pair it and take the pencil out of my iPad it stops connecting
,please help I’m very worried.
I’ve tried forgetting and trying again
and resetting my iPad but it won’t work.
iPad, iPadOS 13
Make sure that your iPad is updated to iOS 13.6 and also try plugging the iPad into charge and unplug it right away. In other words, plug it into the wall socket using the power adapter, then plug the cable into the iPad port, then unplug the cable and then plug in Apple Pencil into the port.
Make sure that your iPad is updated to iOS 13.6 and also try plugging the iPad into charge and unplug it right away. In other words, plug it into the wall socket using the power adapter, then plug the cable into the iPad port, then unplug the cable and then plug in Apple Pencil into the port.
Hello,
If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.
Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.
Use Apple Pencil with your iPad or iPad Pro - Apple Support
Yes but I just got it yesterday I don’t know why it would be at low battery for a long time
which iPad?
Apple Pencil not connecting
