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I downloaded the icloud app to my windows pc. The photos option in icloud only gives me 2 options - icloud photos and shared albums. How do i get other options so I can download photos from icloud to my windows pc?

I downloaded the icloud app to my windows pc. The photos option in icloud only gives me 2 options - icloud photos and shared albums. How do i get other options so I can download photos from icloud to my windows pc?

iPhone 6, iOS 11

Posted on Aug 1, 2020 7:22 PM

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Question marked as Top-ranking reply

Posted on Aug 2, 2020 12:38 AM

https://support.apple.com/en-us/HT205323


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Aug 2, 2020 11:39 AM in response to Billshelppage

I had the same issue. I found a post that says to uninstall the iCloud program from Microsoft and reinstall the iCloud program provided by Apple on their site. I did that and once downloaded it gave me the options to download to my PC. I am now waiting to see what happens next as it is telling me it is initializing thousands of files...but for sure something is working that was not working before!

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Aug 3, 2020 6:21 PM in response to Prowlrman

Is fed up trying a different approach. I logged into iCloud online. I could see all photos. I selected those that I wanted to transfer. The photos went into a zip file and appeared in my downloads folder. I transferred from there.

thank you for your suggestion. I will try it and see what happens.

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I downloaded the icloud app to my windows pc. The photos option in icloud only gives me 2 options - icloud photos and shared albums. How do i get other options so I can download photos from icloud to my windows pc?

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