Screen time troubleshooting
My child’s screentime stopped syncing with my iPhone. Hasn’t worked in a week. I have turned it off and on. I have reset setting on both devices. Nothing works.
iPad Pro 10.5-inch, Wi-Fi
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đź“° Apple introduces the 2025 Black Unity Collection
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
My child’s screentime stopped syncing with my iPhone. Hasn’t worked in a week. I have turned it off and on. I have reset setting on both devices. Nothing works.
iPad Pro 10.5-inch, Wi-Fi
Hello,
What is their iPhone and iPad’s exact model numbers and what versions of the system software are they running?
Settings > General > About
Hello,
What is their iPhone and iPad’s exact model numbers and what versions of the system software are they running?
Settings > General > About
iPad is MW762LL/A
iPhone 11 Pro max is MWGN2LL/A
both running 13.6
Screen time troubleshooting