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Screen time troubleshooting

My child’s screentime stopped syncing with my iPhone. Hasn’t worked in a week. I have turned it off and on. I have reset setting on both devices. Nothing works.

iPad Pro 10.5-inch, Wi-Fi

Posted on Aug 2, 2020 10:54 AM

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Question marked as Top-ranking reply

Posted on Aug 2, 2020 11:40 AM

Hello,


What is their iPhone and iPad’s exact model numbers and what versions of the system software are they running?


Settings > General > About

2 replies

Screen time troubleshooting

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