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why am i being charged during a free trial

i signed up for a 1 month free trial for tidal through apple. So why am i being charges when the trial is no where near over? i refuse to pay for something that i didn't get the full guaranteed promotion on. What do i need to do? Who exactly do i have to get in contact with?

Posted on Aug 5, 2020 7:57 PM

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Question marked as Top-ranking reply

Posted on Aug 6, 2020 3:49 AM

Why do you think you've been charged prior to the end of the trial period?


Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Aug 6, 2020 3:49 AM in response to tim092

Why do you think you've been charged prior to the end of the trial period?


Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.5.1; iPhone 8+, iOS 13.5.1; TV 4th Gen, tvOS 13.4.6;  HomePods, audioOS 13.4.6 and Airport Express w/ Airplay 2

why am i being charged during a free trial

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