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my mac wont update

I am trying to update to Sierra but i cannot find it on the appstore

MacBook

Posted on Aug 6, 2020 9:46 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2020 11:01 AM

The App Store Updates page only informs you of updates available for the OS you are currently running.

As you are running an older system then you are probably up to date on that system.


If you can upgrade to Sierra you can upgrade to High Sierra


Please use Safari to access the following links do not use Firefox


How to upgrade to macOS Sierra - Apple Support

How to upgrade to macOS High Sierra - Apple Support


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.

1 reply
Question marked as Top-ranking reply

Aug 6, 2020 11:01 AM in response to Esanzo

The App Store Updates page only informs you of updates available for the OS you are currently running.

As you are running an older system then you are probably up to date on that system.


If you can upgrade to Sierra you can upgrade to High Sierra


Please use Safari to access the following links do not use Firefox


How to upgrade to macOS Sierra - Apple Support

How to upgrade to macOS High Sierra - Apple Support


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.

my mac wont update

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