You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i want to cancel a subscription that i havent added and would like a 3 months refund

i want to cancel a subscription that i havent added and would like a 3 months refund

Posted on Aug 8, 2020 6:07 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2020 2:25 AM

See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support in case you are responding to a fake alert.


Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.


In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.


tt2

1 reply
Question marked as Top-ranking reply

Aug 9, 2020 2:25 AM in response to Caroldeller

See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support in case you are responding to a fake alert.


Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.


In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.


tt2

i want to cancel a subscription that i havent added and would like a 3 months refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.