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theodore104 Author

Level 1

5 points

Important Battery Message

I'm getting the "Important Battery Message" on an iPhone XS Max of which I am the original owner and have never had it serviced or had the battery replaced. Why am I getting this message? (iOS 13.6)

iPhone XS Max, iOS 13

Posted on Aug 10, 2020 8:51 PM

Top-ranking reply

deggie

Level 10

167,303 points

Posted on Aug 10, 2020 9:00 PM

There may be a problem with your battery. Click on the Contact Support link at the top right of this page and they can remotely test your battery.

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Important Battery Message

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