New Phone Set Up After Old is Lost
I'm trying to set up a replacement phone after my old phone was stolen, but my new phone won't restore backup without 2 step verification code from my old. Help? How do I get around this?
iPhone 6s, iOS 10
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User profile for user:
brenden dv
User level:
Community Specialist
Hello natcone81,
Welcome to Apple Support Communities!
We understand from your question that you are unable to sign into your account because you are unable to receive your verification code. We can certainly help you with this!
This article will be a good resource for you. It will walk you through the necessary steps to resolve the question.
Get a verification code and sign in with two-factor authentication
"If you still can't sign in
If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity."
We hope this is able to resolve your issue. If you have any more questions or this does not resolve your issue, please reach back out on the thread!
Cheers.