ipad keyboard not working

Sorry for that jumbled up question, and thank you for your reply. I have a 2nd generation ipad pro 12.9 inch and this keyboard issue has given me fits. The keyboard wasn’t working when I keyed in the question, and it got sent off before I finished...I abhor typing on the screen of the iPad....the keyboard is an Apple one that replaced the original one in the first recall of the keyboards. In talking to Apple Support, the tech suggests it is a “cord issue” and “that sometimes the chargers just wear out”. This seems crazy to me as the charger seems to work fine to charge the iPad but maybe it is not charging the keyboard? Yes, I have followed ALL the steps on the Apple Support suggestions and ALL the steps I could find anywhere else. Right this moment, it is working again. I use my iPad as my only computer, so I absolutely need a keyboard that works. I will look at the compatible keyboards on the link you shared. Thank you so much for taking the time to supply all those links. I appreciate the help!

Best,

Margaux

Thank you so much - I do not see a bend in the keyboard or in the iPad. I have wiped it down thoroughly. Right now it is working again, so perhaps that worked, although this issue seems to just sporadically pop up every day.

The tech referred specifically to the cable that charges the iPad, not to the magnets. As a matter of fact, it was never suggested to even wipe down the connectors and keyboard.

I will call Apple again...since our store is closed now, I can’t go there for a Genius bar apointment, but thank you for the suggestion. Perhaps I can get them to replace this again. I looked at the previous link for a keyboard that was sent by Guilio Proust, but there is not one available on that link for my big iPad of 2nd generation.

Thank you for taking the time to reply.

Margaux