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Sarangeli00 Author

Level 1

5 points

I did the backup but my photos are not back

I got a new phone, everything transferred to this one, but my photos are not back. Yes I did the backup

iPhone 11, iOS 13

Posted on Aug 17, 2020 9:31 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Aug 17, 2020 9:39 PM

Are/Were you using iCloud for photos? If YES then the photos are not in the backup. They are on iCloud. Turn ON Photos under iCloud on your new iPhone and they should begin synching with your iPhone.

Axel F.

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I did the backup but my photos are not back

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