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User profile for user: Awesomekit
Awesomekit Author
User level: Level 1
7 points

Folio Touch for Ipad Pro 11” 2020 - Trackpad Not Working

Just gotten my new purchased Logitech folio touch for my IPad Pro 11” 2020 model. Initially when placed my ipad in, noticed that the cursor turned up and trackpad was working fine. Until it prompted me to download the “LogitechControl” app and updates (firmware: v00.13-08.00 App: v1.2.50), the trackpad stopped responding.


Now the Folio Touch only responds with its keyboard, but NOT the trackpad. Anyone encountered such problem and able to help?


Is there a settings that I’m missing out?

iPad Pro, iPadOS 13

Posted on Aug 20, 2020 3:41 AM

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Question marked as Top-ranking reply
User profile for user: MoonJ.
MoonJ.
User level: Community Specialist

Posted on Aug 20, 2020 3:52 PM

Hey there Awesomekit,


We understand you're experiencing an issue with the trackpad not working on your Logitech folio, and we'd like to share a resource that can help.


Check it out here: What do I need to do on my iPad to make the trackpad work?


Cheers!

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Folio Touch for Ipad Pro 11” 2020 - Trackpad Not Working

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