You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I received an email that my payment method is not allowing monthly iCloud storage charge. The payment info lost an AMEX card and I have not had an Amex card for at least 30 years.

Is this a scam? If I correct it will it give the hackers my info?

iPhone 7, iOS 13

Posted on Aug 21, 2020 11:17 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2020 3:04 PM

It sounds like a scam -- Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

1 reply

I received an email that my payment method is not allowing monthly iCloud storage charge. The payment info lost an AMEX card and I have not had an Amex card for at least 30 years.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.