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iPhone 11 pictures not showing up in "Photos" app.

In the past I've been using the "Photos" app to download the photos from my iPhone 11 Pro to my iMac (2011) with not much issues. Recently I've been getting some error messages saying that some on the files "may be corrupt" and the Photos app quits. The photos used to show up in the "Photos" window, but now when I connect my iPhone to the iMac it says "No Photos", and there are photos on my iPhone.

iMac 27″, macOS 10.13

Posted on Aug 27, 2020 8:54 AM

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Question marked as Top-ranking reply

Posted on Aug 29, 2020 9:36 AM

Boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and connect your iPhone to your Mac. Check to see if you can see the photos.  Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 



6 replies
Question marked as Top-ranking reply

Aug 29, 2020 9:36 AM in response to ASellari

Boot into Safe Mode (How to use safe mode on your Mac - Apple Support) by booting with the Shift key held down and connect your iPhone to your Mac. Check to see if you can see the photos.  Reboot normally and test again.

NOTE: Safe Mode boot can take up to 10 minutes as it's doing some system cache cleaning, volume verifying and directory repairing. 



iPhone 11 pictures not showing up in "Photos" app.

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