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I get a message “the requested URL was not found on this server” when I try and play Apple Music Radio for the past 2 days

I get a message “the requested URL was not found on this server” when I try and play Apple Music Radio for the past 2 days


this means i haven’t been able to play the radio for past 2 days, have tried an all my devices and have tried re booting the devices

iPhone 7, iOS 13

Posted on Aug 30, 2020 8:43 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2020 3:09 PM

Hi there Ivan_Sunde,


We’re happy to see that you posted to the Apple Support Community for assistance and we understand you're having issues with Apple Music Radio. We recommend trying these steps first:



If the behavior continues, we also suggest that you use these steps to remove and re-download the Music app. Please keep in mind that this will remove any content you've downloaded for offline listening and will need to be downloaded again: Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch


Lastly, if you haven't already, try updating your to device to iOS 13.6.1: Update your iPhone, iPad, or iPod touch


Let us know what you find.


Have a fantastic rest of your day!

1 reply
Question marked as Top-ranking reply

Aug 31, 2020 3:09 PM in response to Ivan_Sunde

Hi there Ivan_Sunde,


We’re happy to see that you posted to the Apple Support Community for assistance and we understand you're having issues with Apple Music Radio. We recommend trying these steps first:



If the behavior continues, we also suggest that you use these steps to remove and re-download the Music app. Please keep in mind that this will remove any content you've downloaded for offline listening and will need to be downloaded again: Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch


Lastly, if you haven't already, try updating your to device to iOS 13.6.1: Update your iPhone, iPad, or iPod touch


Let us know what you find.


Have a fantastic rest of your day!

I get a message “the requested URL was not found on this server” when I try and play Apple Music Radio for the past 2 days

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